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Draft — pending legal review. These Terms describe how the UnisPath platform works today. They are not legal advice and must be reviewed by qualified counsel before UnisPath enters paid agreements with customers.

Terms of Service

Last updated: July 19, 2026

These Terms of Service (the "Terms") govern your access to and use of the UnisPath platform (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.

1. What UnisPath provides

UnisPath is a software platform that helps counseling organizations manage student university applications. The Service includes:

  • A student profile setup flow that collects academic preferences (country, field of study, qualifications, budget, and more) and university search and comparison tools powered by curated university data (Hipolabs and QS World University Rankings).
  • A student application portal where students upload required documents, track their applications through the application pipeline, and monitor submission deadlines.
  • An admin dashboard for organizations to manage students, documents, messages, tasks, and team workload, including bulk CSV import and export of student data.
  • Automated AI validation of uploaded documents (status: valid, needs review, or invalid) and optional AI-powered document coaching that gives students actionable feedback before admin review.
  • An in-app AI assistant for students and counselors that answers questions using context from the relevant account, and a public AI chatbot on our homepage that answers questions about UnisPath.
  • Transactional and operational email notifications (account invitations, application status updates, document review alerts, webinar invitations, and platform announcements).
  • Paid webinars hosted by UnisPath or invited presenters, held over Google Meet. Webinars may be made available to all students on the platform or restricted to students of specific organizations. Access is charged per student at the price set for each webinar. Sessions may be recorded, and Google Meet's built-in AI features (such as automated meeting summaries) may be used; recordings and summaries may be shared with registered attendees.

UnisPath does notsubmit applications to universities on your behalf. Submission of completed applications to universities is performed by the student's counseling organization or by the student directly through each university's own channels.

2. Accounts

The Service supports three account types: students, organization members, and UnisPath superadministrators.

  • Students are added to the Service by invitation from an approved counseling organization. Students cannot register for the Service on their own.
  • Organization membersbelong to a counseling organization and have full management access to their organization's students, applications, documents, and messages. The founding member registers the organization through our org-signup page. Each new organization is reviewed and must be approved by UnisPath before it may onboard students. Additional members are invited by an existing member within the organization.
  • UnisPath superadministrators are designated UnisPath staff who approve organizations, manage webinars, and provide support.

You must provide accurate information when creating or accepting an account. Where available, you may sign in with a password or by connecting a Google or Microsoft account; either way, you are responsible for safeguarding access to your account and for all activity that occurs under it. Invited users signing in with a password are required to change their initial password on first sign-in. Notify us immediately at support@unispath.com of any unauthorized access.

3. Eligibility

You must be at least 13 years old to use the Service. If you are under 18 (or under the age of majority in your jurisdiction), you confirm that your parent or legal guardian has read and agreed to these Terms on your behalf. Counseling organizations that onboard minors are responsible for obtaining any parental or guardian consent required by local law.

4. Acceptable use

You agree not to:

  • Use the Service in violation of any applicable law or regulation.
  • Upload content that is fraudulent, infringes intellectual property rights, contains malicious code, or that you do not have the right to share. Documents you upload must accurately represent the student to whom they relate.
  • Attempt to access data belonging to other organizations, students, or users.
  • Reverse-engineer, decompile, scrape, or otherwise interfere with the Service or the underlying infrastructure.
  • Impersonate another person, falsely claim affiliation with an educational institution, or misrepresent your role in the application process.
  • Use the Service to harass, threaten, or harm any student or organization member.
  • Use the Service to send unsolicited bulk communications.

5. AI features and important disclaimer

The Service includes features that use third-party AI models (Google Vertex AI Gemini) for automated document validation, AI-powered document coaching, an in-app AI assistant for students and counselors, and a public homepage chatbot. AI-generated content may be inaccurate, incomplete, or out of date. You acknowledge and agree that:

  • Document validation statuses (valid, needs review, invalid) and coaching feedback are automated guidance, not professional or legal certification of authenticity or quality.
  • Responses from the AI assistant and homepage chatbot are automated informational guidance, not professional advice, and do not create any commitment on behalf of UnisPath or any university.
  • University data shown in search results and comparisons is sourced from third-party datasets and may not reflect the latest requirements, deadlines, or fees.
  • You and your counseling organization are responsible for verifying all university requirements, deadlines, and document acceptance directly with each university before submitting any application.

6. Uploads and documents

Students upload documents in PDF format. Documents are stored in Google Cloud Storage with private access and served only via time-limited signed URLs. You retain ownership of all content you upload ("Customer Data") and grant UnisPath a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process Customer Data solely as needed to provide, secure, and improve the Service, including via the AI subprocessor described in our Privacy Policy, and to develop and evaluate UnisPath's own AI models as described in Section 4 of our Privacy Policy.

7. Organization responsibilities

Counseling organizations are responsible for:

  • The accuracy of student information they enter or import (via manual entry or CSV upload).
  • Obtaining any consents (including parental or guardian consent for minors) required to onboard students onto the Service.
  • The conduct of organization members they invite to their account.
  • Submitting completed student applications to universities. The Service does not submit applications on your behalf.
  • Promptly removing member access when a staff member leaves.

8. Subscriptions and fees

The Service is designed to support two categories of paid features, billed as agreed in a separate order form or pricing proposal:

  • Organization subscriptions — billed on a per-student basis. Optional add-ons (such as custom branding) are billed separately.
  • Webinar tickets — charged per student at the price set for each individual webinar.

UnisPath is currently in a pre-launch/pilot period: in-platform billing is not yet active, and access is provided free of charge or under separate written pilot terms. Once billing is active, fees will be non-refundable except where required by law, and UnisPath may change pricing at renewal with prior notice.

9. Service availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages (including our providers at Google Cloud, Google Meet, and Resend), and force majeure events may affect availability.

10. Third-party services

The Service relies on third-party providers including Google Cloud Platform, Firebase Authentication (Google Identity Platform), Google Vertex AI, Google Meet (Google Workspace), and Resend, each governed by its own terms. We are not responsible for the independent conduct of these providers; however, we contract with each on terms intended to protect your data as described in the Privacy Policy.

11. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

12. Suspension and termination

We may suspend or terminate any account that violates these Terms, including organizations that submit fraudulent applications, attempt to misuse the AI features, or fail to obtain required consents. Either party may terminate a paid subscription for material breach not cured within 30 days of written notice. Upon termination, access to the Service will end immediately; Customer Data is then held in a recoverable state for 60 days before permanent deletion, in accordance with our Privacy Policy, subject to legal obligations.

13. Confidentiality

Each party agrees to protect the other's non-public information disclosed in connection with these Terms using at least the same degree of care it uses to protect its own confidential information, and to use such information only as permitted by these Terms.

14. Disclaimers

The Service, including all AI-generated content, is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or that university data, document validations, or coaching feedback will be correct, complete, or current.

15. Limitation of liability

To the maximum extent permitted by law, UnisPath's aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the fees you paid to UnisPath in the 12 months preceding the event giving rise to the claim, or (b) one hundred US dollars (USD 100) for free or pilot users. Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or loss of business opportunity.

16. Indemnification

You agree to indemnify and hold UnisPath harmless from claims arising out of (a) Customer Data you submit to the Service, (b) your violation of these Terms, or (c) your violation of any applicable law or the rights of any third party.

17. Changes

We may update these Terms. We will notify organizations and account holders of material changes through the Service or by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

18. Governing law

These Terms are governed by the laws of the jurisdiction set out in the order form or, in its absence, the jurisdiction in which UnisPath is incorporated, without regard to its conflict-of-laws principles.

19. Contact

Questions about these Terms can be sent to support@unispath.com or through our contact page.